FAQ

Default solution folder, feel free to edit or delete it.

WHAT IS THE COST TO ADD NEW USERS TO SAVII CARE?
Savii Care is billed based on “active client census”, not users. So you can add all the users you need. This is important because each user should have a de...
Mon, 12 Jan, 2015 at 9:59 AM
DOES SAVII CARE REQUIRE AN INTERNET CONNECTION?
Yes, Savii Care is 100% web-based and requires an internet connection. We recommend a business class router.
Mon, 12 Jan, 2015 at 10:01 AM
WHAT HAPPENS IF THE MOBILE APP LOSES CONNECTION DURING A VISIT?
Savii Connect monitors the mobile device for connectivity. If the connection is lost, the app temporarily queues the visit data until connectivity is restor...
Mon, 12 Jan, 2015 at 10:03 AM
WHAT SHOULD I DO FIRST BEFORE SCHEDULING VISITS IN SAVII CARE?
We get it. "Extra time" is hard to come by, especially when you're starting up a new agency or ...
Sun, 28 Aug, 2016 at 2:44 PM
WHAT SHOULD I DO FIRST BEFORE CONFIRMING/ BILLING VISITS IN SAVII CARE?
In order for the Savii Care system to work FOR you and decrease the amount of effort you have to put forth later with regards t...
Tue, 6 Sep, 2016 at 3:29 PM
EVV+ Toll Free Number - 844-517-CARES
If your Medicaid waiver program requires the use of standard telephony or if you want to provide your caregivers a backup, Savii Care provide  toll-free Ele...
Tue, 11 Jul, 2017 at 11:37 PM