Last modified: February 2017


Introduction

Savii, Inc. (hereafter “SAVII,” “we,” or “us” or “our”) has worked hard to bring you informative and user-friendly mobile applications that are sensitive to concerns about privacy. We have designed this Mobile APP Privacy Policy (the “Policy”) to explain how and when SAVII collects, uses, and safeguards the information you provide and that we collect through the mobile or web-based applications owned and offered for download by SAVII, including, Savii Care, Savii Connect, Savii Nurse, Savii Family, and any other mobile applications that we may develop and offer in the future (collectively, the “APPS” and individually, an “APP”).


Please carefully review this Policy to understand our policies and practices regarding the collection, use and treatment of your information. By using, accessing, or registering with an APP, you consent to our collection, use, and disclosure of information in accordance with this Policy. You also acknowledge that your access to and use of our APPS is subject to our Terms of Use and any conflict between this Policy and the Terms of Use will be determined in favor of the Terms of Use.


Scope of this Policy

This Policy applies to information you provide to us or that we collect automatically when you visit, access, use, or register with one or more APPS. This Policy does not apply to information we collect when you visit or use our Website or otherwise, such as when you communicate with us through email, text, or other electronic means. For information regarding how we collect and use information when you visit or use our Website, including web-based pages accessible through our APPS, please refer to our Website Privacy Policy.

This Policy will tell you:

  • Who collects information;
  • What types of information are collected and how this is done;
  • How SAVII uses and discloses the information that is collected;
  • Your rights to view and correct information that you voluntarily submit to us;
  • How SAVII secures your information;
  • How we comply with the Children’s Online Privacy Protection Act; and
  • Where you can get answers to your questions about this Policy.

 

Who Collects Information

When you visit or use our APPS we may collect or receive information about you as described in this Policy. Some APPS may include links to SAVII Websites, including third-party managed pages on the SAVII Website. For example, an APP may link to a SAVII web page providing transportation information or a third-party managed SAVII web page for payment registration. If you navigate to the SAVII Website, SAVII’s Website Privacy Policy governs the collection of information while you use that Website.


Third Party Providers. Some of our APPS or the functions within the APPS may be provided, developed, or hosted by third parties that are not affiliated with SAVII. These entities may collect or receive information you provide within the APPS, including information about your use of our APPS and your activities over time and across different APPS or websites. These third parties may collect, use, store, or transmit information in accordance with their applicable privacy policies and business practices, which are not under SAVII’s control. For more information on third party practices, please refer to such third parties’ applicable privacy policies, terms of use, end user license agreements, or similar disclosures, available from the APP, the Apple App Store or Google Play Store, or by contacting the third party for more information. If you have questions about which third parties may have access to your information through your access to or use of any particular APP, you may contact us at legal@saviicare.com for more information.


Links to External Websites. Some APPS may include links to external websites not operated or controlled by SAVII. For example, an APP may link to a third-party website that allows you to submit information to obtain transportation. Please be aware that SAVII does not have control of and is not responsible for the privacy or security practices of such other sites. We encourage you to look for and review the privacy statements of each website that you visit and be mindful of the information you may submit to any such third party.


Types of Information Collected by SAVII

Information You Provide Directly. You may provide information to us when you use our APPS, including when you download, register with, or log into our APPS. This information may include, but is not limited to, your Personally Identifiable Information (“PII”) including, name, email address, phone number, mailing or billing address, device ID, username and password, and other information that may identify you. You may also provide Non-Personal Information (“NPI”), such as terms used for searches within APPS, schedules, notes, and other information about your activities within the APPS. Unless otherwise noted within an APP, any information you provide through the APP may be transmitted to or stored by SAVII and/or its third-party providers.


Certain information you provide when you use our APPS may be stored locally on your device. Please be aware that any information stored on your device may leave your device through automatic backup processes, manual download from your device, and through other means. In addition, your activities on your mobile device outside of the APPS may result in such information being transmitted to or otherwise collected by authorized or unauthorized third parties, including through the other APPS you access, the websites you visit, and by parties who may gain unauthorized access to your device or data. Any information stored on your device or transmitted over the Internet or any data network could be accessed or intercepted by unauthorized third parties. As a result, you acknowledge that SAVII cannot assure that the information you submit through the APPS will remain private. Any data you provide through the APPS is at your own risk.


Information We Collect Automatically. We also may receive and store certain information about you and your device(s) automatically when you download, access, or use our APPS. This information may include:

  • The location of your device;
  • Your device ID;
  • The type of device and operating system you use to access our APPS;
  • Your IP address;
  • Information about the webpages you visit from our APPS.

Cookies and other Tracking Technologies. We Savii, Inc. and our marketing partners, affiliates, or analytics or service providers use cookies and similar technologies in analyzing trends, administering the site, tracking users’ movements around the APP and to gather demographic information about our user base as a whole.  We may receive reports based on the use of these technologies by these companies on an individual basis as well as an aggregate basis.

We use cookies to:

  • Personalize your experience on our APPS (e.g., to dynamically generate content on webpages specifically designed for you).
  • Assist you in using our APPS (e.g., to save you time by not having to reenter your name upon each use of our APP), and
  • allow us to statistically monitor how you are using our APPS for purposes of improving our APP offerings.

 

How We Use Your Information

We may use the information we collect or receive about you to:

  • Initiate and/or complete your requested visits;
  • Contact you about requested services or inquiries.

We may use your information for any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your consent.


How We Share Your Information

While subscribed to and/or using our APPS, we may share your information with our corporate affiliates, as well as entities that provide services to us, including companies that provide payment processing, transportation or other services, app analytics, data processing, and IT services including APP development and maintenance, and other services. Except as Savii, Inc. disclose in this Privacy Policy, we will not sell, share, license, trade, or rent your personally identifiable information to others unless you give us permission to do so.


When Required By Law. We may disclose your information to third parties when required to protect and defend our legal rights, protect the safety and security of our users, prevent fraud, comply with the law or respond to legal process or a request for cooperation by a government entity.


Corporate Transactions. In the event of sale, transfer, merger, reorganization, dissolution, or similar event we may transfer your information to one or more third parties as part of that transaction.


With Your Consent. We may share your information with other third parties when you consent to such sharing.


Your Choices

If you have registered with our APPS or Website, you may access, modify, or delete your PII by logging into our APPS or Website using your username and password and visiting your account profile page. You may also send us an email at privacy@saviicare.com to request correction or deletion of any PII that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you withdraw a registration or cancel a subscription we may retain your PII in our records and we may continue to use and disclose that data in a manner consistent with this Policy, unless you request deletion of it.


California Do Not Track Disclosure

SAVII does not have a mechanism in place for responding to browser “do not track” signals or other similar mechanisms used to limit collection of information.


Security

SAVII has implemented reasonable security measures to protect the information collected via our APPS from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Access to data and technology relating to user information is password-protected and limited to authorized personnel and those vendors that require access to the information in order to furnish services to SAVII and our members. In addition, SAVII uses industry standard technology to keep users’ information secure while residing on SAVII’s servers. However, despite these measures, our IT systems could be compromised by parties seeking unauthorized access to our data or users’ data, by a technological malfunction or by an error by an employee, vendor or contractor. In addition, the transmission of information via the Internet or mobile data networks could be intercepted by third parties. As a result, our efforts to protect our data and users’ data from unauthorized access may be unsuccessful and we cannot assure you that the security measures we have adopted will provide absolute certainty. By using, accessing or registering with the APPS, you agree that SAVII is not responsible or liable for any loss or damage of any sort arising from or relating to any breach of our security, circumvention of any privacy settings or security measures, or interception of your transmissions (see also Terms of Use). Any transmission by you is at your own risk.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to our APPS or certain functions within our APPS, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.


Children’s Information

Our Services are not intended for children under 13 years of age and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us at privacy@saviicare.com. A parent or guardian of a child under age 13 may review and request deletion of the child’s personal information.


International Users

SAVII is based in the United States and, regardless of where you use our APPS, the information collected as part of that use will be transferred to and maintained on servers located in the United States. Any information we obtain about you will be stored in accordance with U.S. privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By using our APPS, you consent to this collection, transfer, storage, and processing of information to and in the United States.


Changes to This Policy

Our APPS may change from time to time. As a result, we reserve the right to update or modify this Policy at any time and from time to time without prior notice. Any revisions to this Policy will be effective upon posting. The most recent version of this Policy is available at saviicare.com/legal/privacy-policy. You should review this Policy periodically to ensure you are aware of any changes. If you object to any changes to this Policy, you must cease using our APPS. Please review this Policy periodically by visiting the APP or the applicable App Store or Google Play Store. This Policy was last updated on the date indicated at the top of this page. Your continued use of our APPS after any changes or revisions to this Policy indicates your agreement to the terms of the revised Policy.

 

Contact Us

If you have any questions or concerns relating to this Policy or our privacy practices, please contact us at privacy@saviicare.com.



Glossary

APP(s).  See Section 1.

Non-Personal Information (“NPI”). Information that may relate to an individual but does not identify that individual. For example, information such as gender, age, city, and physical location, when not linked with other Personally Identifiable Information. NPI may be “re-identified” through certain processes by linking it to PII relating to the same individual.

Online Behavioral Advertising. The practice of using online tracking technologies such as cookies and web beacons to collect information about a user’s online activities over time and/or across websites and mobile applications, including third-party websites and mobile applications, or other online services in order to deliver advertising and content tailored to the user’s interests.

Personally Identifiable Information (“PII”). Information that identifies or is uniquely associated with an individual, such as a name, tax payer identification number, home address, telephone number, email address, Social Security number, or credit card number.

Website.  Collectively, the Savii.Care website, the Savii.Family website, the Nurse.Savii.Care website, the SaviiCare.com website, the SaviiFamily.com website,, and any other online functionalities or services included in the websites owned or operated by SAVII, but excluding our mobile applications, or “APPS,” with the exception of web-based pages accessible through our APPS.